Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to contact@eternalgleams.com.
- All
- Ordering & Shipping
- Product FAQ
- Women’s Section FAQ
- Men’s Section FAQ
- Kids’ Section FAQ
- Pets’ Section FAQ
- Feedback
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Ordering & Shipping
Eternal Gleams is an online store offering a diverse selection of fashion products for women, men, kids, and pets, focusing on comfort, style, and affordability.
We provide free shipping on all orders, with delivery times varying based on your location.
We have a 30-day hassle-free return policy with postage-paid returns for all products.
Use the order tracking feature on our website to monitor your shipment.
We accept secure payments via Stripe, including all major credit cards.
Select your desired items, add them to your cart, and follow the checkout process to complete your purchase.
Yes, each product page includes a size chart to help you find the perfect fit.
Our products are made from high-quality materials, with details provided on each product page.
Care instructions are provided on the product labels and on each product page.
Product FAQ
We're passionate about curating a collection of bold, expressive fashion and home finds. We carefully source pieces that balance quality, style, and accessibility.
We understand! We're committed to building trust as we grow. While we partner with suppliers globally to offer unique pieces, we prioritize quality. If you ever have a quality concern, please contact our support team immediately.
You can find the size chart at the product page. Also, we're here to help! Contact us through our contact page and we'll gladly assist you in finding the perfect fit or answering any product questions.
Women’s Section FAQ
Our women’s collection includes dresses, tops, bottoms, swimwear, lingerie, and accessories like jewelry, sunglasses, hats, and bags.
Refer to the size guide available on each product page for accurate sizing information.
Our women’s products are crafted from premium fabrics, with detailed material information on each product page.
Follow the care instructions on the product labels and the details provided on each product page.
Yes, all women’s clothing is covered under our 30-day hassle-free return policy.
Men’s Section FAQ
We provide shirts, t-shirts, jeans, shorts, outerwear, and accessories such as sunglasses.
Check our 'Hot Deals' and 'Fresh Picks' sections for current discounts and promotions.
Each product page includes a size chart to help you choose the right fit.
Our men’s products are made from high-quality materials, with specific details provided on each product page.
Follow the care instructions on the product labels and the details provided on each product page.
Yes, our 30-day hassle-free return policy applies to all men’s clothing.
Kids’ Section FAQ
Our kids’ section includes outfits, essential gear, toys, graphic tees, bottoms, outerwear, and accessories.
Yes, our products are designed with both safety and comfort in mind.
Each product page includes a size chart to help you choose the right fit.
Our kids’ products are made from child-safe, high-quality materials, with details provided on each product page.
Follow the care instructions on the product labels and the details provided on each product page.
Yes, all kids’ products are covered under our 30-day hassle-free return policy.
Pets’ Section FAQ
We offer a variety of pet products designed for your pet’s happiness and comfort.
Check our 'Hot Deals' and 'Fresh Picks' sections for the latest promotions.
Our pet products are made from safe, durable materials, with details provided on each product page.
Follow the care instructions provided on each product page.
Yes, all pet products are covered under our 30-day hassle-free return policy.
