Cosy Chic : Pull à capuche brossé en tissu éponge automne/hiver

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We will cover the cost of return shipping if the mistake was ours (wrong or faulty item received, etc.).

You will usually get your refund within four weeks of returning your package, but sometimes it may come sooner. This time period includes three steps.

The first step is how long it takes for us to get your return, which is 5 to 10 business days. The second step is processing your return, which takes 3 to 5 business days. The final step is for your bank to give you the refund, which takes 5 to 10 business days.

To return an item, first log in to your account. Then, go to "Complete Orders" in the My Account menu. Finally, click on the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

For more information please check our Returns Policy.

Shipping Information

We can ship to virtually any address in the world. Please note that we have restrictions on some products and cannot ship them to international destinations.

When you place an order, we will provide you with an estimated shipping and delivery date. We will base this estimate on the availability of items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. You can find the weight of any such item on its detail page. We will round up all weights to the next full pound to reflect the policies of the shipping companies we use.

For more information please check our Shipping Information.

Eco-Gleamers: Easy Clothing Care for a Greener Wardrobe

Check the Labels: Always read the care labels on your clothes. They give you tips on how to wash and dry your clothes properly to keep them in good condition. Separate your laundry into whites, darks, and colors to avoid colors bleeding.

Use Cold Water: Washing with cold water saves energy and helps your clothes last longer.

Gentle Detergents: Choose mild, eco-friendly detergents to protect both your clothes and the planet.

Dry with Care

Air Dry: Hanging your clothes to dry is the best way to save energy and avoid damage.

Low Heat Dryer: Set the dryer to low heat to protect your clothes.

Ironing and Steaming

Low Heat Ironing: Use a low heat setting when ironing, especially for delicate items.

Try Steaming: Steaming is a gentle way to remove wrinkles without damaging your clothes.

Treat Stains Fast

Act Quickly: If you get a stain, treat it right away. Use natural cleaners like baking soda or vinegar.

Storage Tips

Store clothes in a cool, dry place for best results. Use padded or wooden hangers to keep them in shape.

Natural Moth Protection: Use cedar or lavender sachets to keep moths away without harsh chemicals.

Clothing Care Badges

Complete clothing care label guide with common laundry symbols. This guide explains the most common clothing care symbols to help you take the best care of your garments.

Eco-Gleamers: Easy Clothing Care for a Greener Wardrobe

Check the Labels	Always read the care labels on your clothes. They tell you the best way to wash and dry each item to keep them looking great.
Wash the Right Way	Sort Your Laundry: Separate your clothes into whites, darks, and colors to prevent colors from running. Use Cold Water: Washing with cold water saves energy and helps your clothes last longer. Gentle Detergents: Choose mild, eco-friendly detergents to protect both your clothes and the planet.
Dry with Care	Air Dry: Hanging your clothes to dry is the best way to save energy and avoid damage. Low Heat Dryer: If you need to use a dryer, set it to low heat to protect your clothes.
Ironing and Steaming	Low Heat Ironing: Use a low heat setting when ironing, especially for delicate items. Try Steaming: Steaming is a gentle way to remove wrinkles without damaging your clothes.
Treat Stains Fast	Act Quickly: If you get a stain, treat it right away. Natural cleaners like baking soda or vinegar work well.
Store Thoughtfully	Cool, Dry Place: Keep your clothes in a cool, dry area. Use padded or wooden hangers to keep them in shape. Natural Moth Protection: Use cedar or lavender sachets to keep moths away without harsh chemicals.
Clothing Care Badges	This guide explains the most common clothing care symbols to help you take the best care of your garments.